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Canvas

Canvas Help

Canvas guides

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Submit a Help Desk ticket

(Summer: Monday - Thursday 7 am - 5 pm PST)

If you are having a problem with Canvas you can submit a ticket to the Help Desk one of several ways,

  1. If you are able to log into Canvas, click on the Help ? button located in the global navigation and select "Report a Problem":

    Canvas Help menu help desk

  2. If you are not able to log into Canvas you can submit a ticket through our Help Desk button located on the Online Learning Foothill website.(https://foothillcollege.freshdesk.com/helpdesk)

Call the Canvas Support Hotline

(Nights 5 pm - 8 am PST, and Weekends)

  • Students: 1-877-930-1173
  • Faculty:  1-833-300-3461

Basic Troubleshooting

  1. Check your internet connection if you are not able to connect to Canvas
  2. Clear your internet browser cache
  3. Try a different browser (recommend using Chrome or Firefox)

Canvas Release Notes

Learn how to get the Canvas Release Notes

Canvas login button

Check Canvas Status

 

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We're Here to Help!

Online Learning

Room 3534

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