ASFC VTA SmartPass
Frequently Asked Questions
Q. What is the SmartPass and how do I get one?
SmartPass is a partnership between the Associated Students of Foothill College (ASFC) and Santa Clara Valley Transit Authority (VTA), which gives Foothill College students the opportunity to enjoy unlimited rides on VTA's Regular Bus Service and Light Rail Service for the duration of each quarter provided you are currently enrolled for the quarter. The SmartPass is load on a Clipper card. The Clipper card is a reloadable contactless smart card used for electronic transit fare payment in the San Francisco/San Jose Bay Area. Keep your Clipper card, it is good for multiple quarters and for life beyond Foothill College.
Q. How do I get a Clipper card?
Get your personalized Clipper card from Foothill College Smart Shop in the Campus Center, room 2016. You must be enrolled in at least one credit class. Your new SmartPass Clipper card is available for immediate VTA travel.
Q. Do I need to get a new Clipper card each quarter?
No. Keep your Clipper card, it is good for multiple quarters and for life beyond Foothill College.
Q. Do I need to come in to get a new SmartPass each quarter?
No. As long as you are enrolled in at least one credit class each quarter the SmartPass will remain active.
Q. Is there a grace period after the expiration date of the old SmartPass?
The VTA SmartPass is generally valid for two weeks before the previous quarter ends and two weeks after the next quarter begins. The valid dates are listed below. After this period, there's no grace period. VTA will not allow you to board if your SmartPass has expired and you have not loaded any cash on your Clipper card.
|SmartPass Quarter||SmartPass Ordering Begins||SmartPass Ordering Ends||SmartPass Valid From||SmartPass Valid To|
|Summer||8th week of spring||8th week of summer||4 weeks before end of spring||2 weeks after start of fall|
|Fall||9th week of summer||8th week of fall||2 weeks before start of fall||2 weeks after start of winter|
|Winter||9th week of fall||8th week of winter||2 weeks before end of fall||2 weeks after start of spring|
|Spring||9th week of winter||8th week of spring||2 weeks before end of winter||2 weeks after start of summer|
Q. Can I use the SmartPass during recess periods between quarters?
Q. I have applied for financial aid and I am waiting for financial aid approval and/or disbursement.
Q. Can I use the Clipper card for other transit agencies?
Q. I already have a Clipper card. Can I use it for the SmartPass?
Q. Should I register my Clipper card with the Metropolitan Transportation Commission (MTC)?
Q. I dropped all my classes. Is my SmartPass still valid?
Q. I lost my Clipper card. How can I get a replacement?
-- If you have any other stored value (BART, Caltrain, Muni, etc.) on your old Clipper card and you have registered your Clipper card with the MTC you can go to www.clippercard.com and report your original card lost or stolen and register your new card. Your old card will be disabled and the other stored value will be transferred to the new Clipper card.
-- If you had any other stored value (BART, Caltrain, Muni, etc.) and you did NOT register your Clipper Card with the MTC then unfortunately all the old value will be lost and you will not be able to recover it.
Q. May I give away or sell my SmartPass since I don't ride VTA?
Come to Room 2016
Campus Center, Building 2000 Upper Level Room 2016
VIRTUAL OFFICE HOURS
Monday-Thursday, 9:30 a.m. - 2:30 p.m.