Office of Student Affairs & Activities

Point Person: Dean of Students (deanofstudents@fhda.edu)

• Extending condolences on behalf of the college
• Establishing a point of contact for the family to the College (one-stop solution)
•  Learning cause of death
• Identifying family wishes in regard to campus communication concerning student’s passing, college involvement in funeral services, etc.

Point Person: Dean of Students with President’s Office (deanofstudents@fhda.edu)

• Dean of students will provide President’s Office Executive Assistant contact information and family address

Point Person: Dean of Students (deanofstudents@fhda.edu)

• Class schedule, course of study, age, division
• EOPS, Work-Study, DRC, Veteran, Student Clubs

Point Person: Dean of Students (deanofstudents@fhda.edu)

• Provide faculty with guidance based on established protocol
• Offer faculty support resources from the Employee Assistance Program (EAP for full-time faculty only):

EMPLOYEE ASSISTANCE PROGRAM (EAP)

Optum Health

• Access Code #:  61570
• Contact:  (866) 248-4105; 24 hours/day, 7 days/week
• Website:  www.liveandworkwell.com
• Employees may call the toll-free number, or visit the EAP website, to schedule five (5) in-person visits with a counseling professional--at no cost. After the five (5) visits, if further consultation is needed, employees may continue appointments in accordance with their medical health plan provisions

Point Person: Dean of Students will coordinate with faculty if and how it should be communicated to classmates (deanofstudents@fhda.edu)

• Decide, in-person or via email (online classes)
• Provide support resources and psych services schedule to students and faculty member
• Share funeral services information with students(only if it meets family wishes)
• Coordinate with faculty in-class announcement
• For online classes, Dean of Students will gather from faculty how much interaction there was among students. May or may not be necessary to notify online classmates

Point Person: Dean of Admissions and Enrollment

• Once an obituary, web link or death certificate is provided to A&R Banner (SPAIDEN) page will be updated by checking the “Deceased” box and entering the date the student passed away.
• Once a student has passed away, verified family request student records
• If currently enrolled, A&R will drop the student from their courses with refunds and remove any fees that may be owed to prevent student’s family from receiving late fee notifications. Cashier Supervisor, can also help with this.

Point Person: Director of Financial Aid

• All student loans are forgiven and any debt to the college is written off. For Financial Aid balance dues, they are handled by Financial Aid Office.
• Federal Loan servicers may notify the college when a student has passed. Financial Aid will notify the Dean of Students Office if or when this occurs

Point Person: Dean of Students (deanofstudents@fhda.edu)