Mental Health & Wellness Center
How to Use TimelyCare
You can access TimelyCare from wherever you are in the United States. It's even available during the summer, as long as you were registered at Foothill or De Anza for spring quarter or summer session.
To get started, watch the TimelyCare video and follow these steps!
Get the App or Go on the Web
Set Up Your Account with Your Student Email
Get Your Foothill Student Email
First, you'll need a Foothill student email account to use the mobile app for your phone or tablet or to log in use TimelyCare services on the website from your desktop or laptop.
STEPS TO GET YOUR EMAIL
To Use the Mobile App
- Once you have a student email address, open the mobile app and follow the instructions to register with that address, so
that you can begin using TimelyCare services.
To Use the Website
- Go to timelycare.com
- To participate in the TalkNow or Scheduled Counseling Services, you must register for a TimelyCare account.
- To get started, click the "Sign In" button at the top of the page.
You'll be asked to register for an account with your Foothill student email.
When You Register for an Account
The first time you sign in, you'll be asked a few questions about your health and medical history.
- This takes only a few minutes.
- If you do this now, you'll be all set to go when you need the TimelyCare services.
Once You're Logged In
Once you're logged in, you can choose the service you want to use:
- Scheduled Counseling
- Basic Needs
- Group Sessions
To contact a Foothill representative about TimelyCare while the Psychological Services Office is closed, please email firstname.lastname@example.org.
More About TimelyCare
What type of issues can I get help with?
TimelyCare counselors can treat a wide range of common conditions – including anxiety, stress, grief, depression, relationship issues and more. After talking with you, the provider will decide on the best course of treatment.
How much does it cost?
There is no cost to students enrolled at Foothill or De Anza College. You will not be asked for credit card information or proof of insurance.
Is there any limit on counseling sessions?
You can have up to 12 scheduled counseling (one-on-one) sessions per year through Timely Care.
Can I still see a Psychological Services counselor at Foothill?
Yes. You can choose to see a counselor through whichever service you prefer – TimelyCare or Foothill's Psychological Services. We ask that you don’t use both at the same time. It can be confusing for you and the counselors if you are seeing two at the same time.
Will this count against the limit for Psychological Services counseling at Foothill?
No. You can have up to 12 scheduled sessions per year through TimelyCare and up to 10 individual sessions per year with a Foothill Psychological Services counselor. We ask that you don’t use both at the same time. It can be confusing for you and the counselors if you are seeing two at the same time.
Is there service available for international students?
TimelyCare is offered free to all Foothill students, regardless of their legal residency. However, because of licensing rules, the TalkNow and Scheduled Counseling services cannot be provided if you are physically located outside the United States.
We're Here to Help!
Mental Health & Wellness Center
Bldg 2100, Office 2120 Campus Center, Lower Level (next to Health Center)
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