Online Learning
Canvas Help Menu
To get help from the support team at Canvas select the Help located on the Canvas global navigation bar. A window will come up where you will find ways to contact Canvas by email, phone, or chat, or access the Canvas guides.
Call the Canvas Hotline, use Chat, or send an email
If you're having a Canvas issue call the hotline to get help right away. To find the phone number, select the Canvas Hotline button located on the Help window.
(24 hours every day)
Students: 1-877-930-1173
Faculty: 1-833-300-3461
If you're not able to log into Canvas you can submit a ticket by emailing Online Learning at onlinelearning@foothill.edu.
Canvas guides
Search the Canvas guides to find answers to your Canvas questions. These guides can be accessed from within the Help window or by navigating to the Canvas (Instructure) website.
Find answers, share ideas, join groups in Canvas
Basic Troubleshooting
- Check your internet connection if you're not able to connect to Canvas
- Clear your internet browser cache
- Try a different browser (recommend using Chrome or Firefox)
🌶️ Canvas Hotline
Students 877-930-1173
Faculty 833-300-3461
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